At Rising Artists Network, we are committed to providing valuable services to empower artists and help them achieve their creative goals. We strive to deliver the best experience possible, but in the case of dissatisfaction or unforeseen issues, our Refund Policy outlines the conditions and procedures for requesting a refund.
To qualify for a refund, you must meet the following criteria:
You have experienced significant issues with the service that could not be resolved by our team.
The refund request is submitted within [Insert Timeframe, e.g., 7 or 14 days] of the initial purchase or subscription date.
You have not violated our terms and conditions during your use of the services.
Third-Party Information
Please note the following items and services are non-refundable:
Membership fees if significant benefits have already been accessed (e.g., workshops, mentoring sessions, digital products).
Digital downloads, templates, or one-time purchase resources once they have been accessed or used.
Third-party service charges linked to platforms outside of Rising Artists Network.
Refunds are granted under the following circumstances:
Technical Issues – If persistent technical problems prevent you from accessing services despite attempts by our team to resolve them.
Service Dissatisfaction – If the service is not delivered as described and all efforts to address your concerns have been ineffective.
Duplicate Payment – If an accidental duplicate payment has been made for the same service.
Refunds are not available for dissatisfaction due to preference changes after services or products have been delivered.
If you believe you’re eligible for a refund, follow these steps to initiate the process:
Contact Us
Submit your request via email at risingartistsnetwork@gmail.com or use the contact form on our website under the "Support" section.
Provide Details
Include the following in your request:
Your full name.
The purchase date and order ID or invoice number.
A clear explanation of why you are requesting the refund. Include any relevant supporting evidence (e.g., error screenshots or details of dissatisfaction).
Await a Response
Once we receive your refund request, our team will acknowledge it within [Insert Response Timeframe, e.g., 3-5 business days].
You will receive an update on whether your refund is approved or if additional information is needed.
Approved refunds will be processed within [Insert Timeframe, e.g., 7-10 business days] using the original payment method.
Please note that depending on your bank or payment provider, the refund may take additional time to appear on your account.
We reserve the right to update this Refund Policy from time to time. Any significant changes will be communicated through email or updates on our website.
If you have questions about our Refund Policy, feel free to reach out to us at any time. We are here to help clarify and address your concerns.
Rising Artists Network is committed to ensuring a fair and respectful process for all refund requests. Thank you for trusting us with your creative goals.
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